You stand on your back porch and you look at the new concrete and you see the line. It is a thin and jagged thing that runs from the corner of the house toward the edge of the yard and it was not there three days ago. The sun is beating down on the gray surface and the heat is rising in waves and you feel a sharp pinch in your chest that has nothing to do with the weather.
You pull out your phone and you call the man who poured the slab and he tells you that the concrete was a bad batch from the yard. Then you call the yard and the woman on the phone tells you that the installer added too much water to the mix and now you are caught in the middle of a story that has no ending.
The Hidden Gap of Divided Labor
This is the gap that exists when you hire two different companies to do one single job and it is a gap that stays hidden until something breaks. We are taught to shop for the best price on materials and then we are taught to find the best price on labor and
