The New Social Learning Blog
Jane Bozarth is the writer of the book Show your Work. We experienced each one of these talents in the webinar with Jane. She does her dissertation about communities of practice and found out that there is a space between what we do at the job and what we should report in personnel meeting. We have a lot of information about what colleagues do, but not HOW they do it exactly. Sharing makes it possible for others to learn from you. Knowledge workers have a lot of tacit knowledge and can use the tools available, for instance a phone with a camera to actually share the way they are performing a certain job.
Sharing doesn’t invariably have to be through digital tools, however, the digital tools available make it much easier to share something quickly and broadly. We’re coming for an age where we can’t know everything only. We are actually dealing with a more complicated environment and it becomes harder to do things by itself. Why do people talk about how to seafood and not the way they fix things at the job?
Jane is also puzzled when people don’t think about sharing at work. She observes that many people record a video about how to fish and talk about it on Youtube in their leisure time but don’t do the same at the job. Among the reasons may be that “How to” information is easy to find on the internet and complicated issues, the tacit knowledge is much less shared. Brown and Duguid have written thoroughly about this facet of tacit knowledge. Jane illustrated this with the example of somebody who got a lot of things done within her organization and documented his work before he retired. However, no one became as good as he was regardless of the records every.
The reason is that the little tips of the trade are extremely important and those are not easily captured in documents. Questions and Interviews can help to get tacit knowledge out. However, we are not very good at asking the right questions to colleagues either, we don’t probe about how somebody managed to take action.
We discuss our work on a regular basis, but seldom about ‘how do you do that? Visuals are a good idea too, a cookbook with recipes is explicit knowledge, videos, or pictures provide a view into the tacit knowledge already. We all have the knowledge of doing something and afterwards learning somebody has done that before. Often in organizations people don’t take the time to share. The reason behind this is that individuals don’t possess the mentality of sharing.
In fact in every project you should have a pauze and reflect whether there are other people who might be fighting the same issues? This won’t mean that you share every pencil you sharpen.Starting Working Outloud in organizations In an organization, you might start by identifying the people who are already carrying it out.
We may help management change the questions.A big problem of working out loud in the company is ensuring everything is fixable. It helps to involve some known spaces like Yammer. It is good to get better in tagging. A search function is also important. Within an organization you might help people in their decisions, what things to share where; what things to share via email, something else via the internal Yammer and other activities in public areas.
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Sharing successes or failures? Sarah Brown Wessling was teacher of the year and got video taped throughout a lesson when everything proceeded to go incorrect in a crisis/literature class. She didn’t stop the video but proceeds and later clarifies what went wrong. She published it publicly on a teacher channel. This can be very useful for new teachers.
It was possible for her to talk about this in public because she actually is very confident, she has been rewarded. It requires some courage to get this done in public areas quite. Doctors who organize a morbidity and mortality meeting to discuss a patient who died also discuss failures, this is part of their professional culture. It really is part of learning and working out loud, however it publicly is not talked about. Yammer can be considered a great tool. You have the example of copying machine repair people who send pictures to others. Even email is possible. Tip: read also the blogpost ‘does the learnnuggets’ by Marjan Engelen.
We need to include yet another binding for Table Storage. Now that we’ve configured our function to use disk storage we need to actually utilize it. In the CreateTodo listing, there can be an index.js document which provides the code for our Function. Functions require that people export an async function that requires two arguments: a context object that signifies the framework of our function and a red object that symbolizes the existing http request.